FAQs – Angels

Frequently Asked Questions (FAQs) for Angels

Below you will find a list of questions frequently asked by our members and prospective members regarding our website and the services offered by Angela’s Angels. If you cannot find the answer to your question below, please contact us through our contact form.

What is Angela’s Angels?

Angela’s Angels is a meeting place allowing people requiring household help and those offering their services to make contact. Angela’s Angels is not an employment agency. We do not interview or meet with the Angels or Hirers who have registered with us. We merely provide a forum for you to connect.

How much does it cost to become a Member of Angela’s Angels?

It is FREE to register, create your profile and search our job listings if you are seeking employment.

How do I get started if I am looking for work?

You can start immediately. Follow these easy :

  • Register now and create a profile;
  • Search for positions available in your preferred suburbs; and
  • Apply for positions that match your preferences.

It is a simple and thorough way for you to find the perfect job!

How long does it take for my profile to appear?

Your profile will be visible as soon as it is validated.

Who are the other Angels?

Our Angels generally have a lot of experience and love interacting with people. They are all looking for flexible work hours to fit in with their own commitments.

Does Angela’s Angels meet the Hirers?

No, we are only an introduction service. Angela’s Angels is a meeting place allowing people requiring help and those offering their services to make contact. Angela’s Angels is not an employment agency.

What should I put in my profile?

We would recommend that you include qualifications, age, experience, skills, hourly rates, drivers’ licenses, first aid qualifications, police checks and whether references are available. Angela’s Angels recommends that this information should be made available to be verified at an interview.

As information in your profile is readily available to anyone accessing the website we recommend that you do not include any contact details in your profile.

Do I need a police clearance?

It is not essential that you have a police clearance but we would thoroughly recommend that you obtain one as you will have a greater chance of finding employment. Many Hirers may request to sight your police clearance during an interview.

Do I need a Working With Children Check?

Again, it is not essential to have a Working With Children Check (WWCC), however, if you wish to gain employment looking after children most Hirers would prefer that you have obtained a WWCC.

Can I find work nearby?

The list of available positions is sorted geographically – so the first group shown on the list are all in your suburb, then the next group is in the next suburb and so on.

When Hirers contact me, where are the emails sent? Do I need to check my Angela’s Angels account?

Emails will always be sent to the email address you used when you registered with Angela’s Angels so you only need to check your personal email account.

Can I make changes to my Profile?

You can make changes to your Profile at any time. Simply sign in to your account and go to your Dashboard where you can view and edit your profile.

Can I delete my account?

You can delete your account at any time. Remember if you delete your account all information, including feedback will also be deleted.

If you do wish to delete your account:

  • Log in to Angela's Angels
  • Select "Account Settings" from the drop down menu
  • Click on "Delete Account"
  • You will get the prompt "Are you sure you want to delete your account? This can't be undone"
  • Click "OK"

How can I contact Hirers?

Once you join you will be able to contact Hirers through our secure site by email.  After this initial email contact it is recommended that contact details are shared between the Angel and Hirer.

Does Angela's Angels take a commission?

No. Angela's Angels does not take any commissions. All financial transactions are agreed to and conducted between the Hirer and the Angel.

I have forgotten my password, what do I do?

If you have forgotten your password, just click the “forgot your password” link located below the log in box. You will then receive an email with a link to reset your password.

 

Read the Frequently Asked Questions for Hirers